Forgemoor · Salesforce & CRM consultancy

Salesforce and CRM that work for your business.

We help growing businesses implement and improve Salesforce, simplify processes and connect their systems. Our senior consultants use AI throughout delivery to build prototypes sooner, support testing and documentation, and keep projects moving.

Senior consultantsEarly working prototypesDesign, build and ongoing support

Workflow

A connected customer journey

From first enquiry
to lasting relationships.

01

Enquiry

Capture the right information

Ready for follow-up
02

Sales

Keep the next step clear

Ownership assigned
03

Service

Support customers with context

Connected history

Clear processes. Useful data. One connected Salesforce platform.

Find Forgemoor on Salesforce AppExchange.

View our Salesforce consulting profile ↗

What we help with

Start with what your business needs.

Start from scratch, improve what is already there or connect Salesforce with the rest of your business.

01

Implement Salesforce

Build the CRM your team needs, with a clear route from requirements to go-live.

Explore the service →
03

Automate & integrate

Connect processes and systems to reduce repetitive work and improve handovers.

Explore the service →
04

Ongoing support

Get ongoing support, practical enhancements and a clearer improvement roadmap.

Explore the service →

How we work

Experienced consultants.
AI throughout delivery.

We use AI to help organise discovery, create early prototypes, support configuration and development, prepare tests and keep documentation moving. Our consultants remain responsible for design, review and delivery.

Workflow

01

Discovery

Organise requirements

02

Prototype

Explore a working model

03

Playback

Capture feedback

04

Workshop

Refine the design

05

Build

Support configuration

06

Test / UAT

Prepare tests and evidence

07

Deploy

Support handover

AI assists at each stage. Consultants lead the work, review outputs and remain accountable.

When you’re ready for what’s next

AI assistance for everyday work.

Explore Agentforce, chat-based workflows or an assistant connected to your systems. Start with a task your team knows well and a result they can check.

Workflow

# team-workflows

You · example request

@Priorities show today’s priorities

Today’s priorities

Review the open sales handover.
Check the service queue.
Prepare for the project playback.

Draft ready for review

You · example request

@Project prepare the project update

A clearer project update

Progress, outstanding decisions and next steps brought together from permitted project information.

Draft ready for review

You · example request

@Scope draft the statement of work

A useful first draft

A proposed scope, assumptions and delivery stages prepared from the agreed brief. Ready for a consultant’s review.

Draft ready for review

What would you like your systems to do better?

Whether you need Salesforce implemented, an existing process improved or an AI idea explored, let’s work out a practical next step.

Talk to Forgemoor